FAQ

5 Comments

1. Linda Thompson says:

   February 22, 2012 at 4:02 pm

   I’m using QuickbooksPro 2008 so I am out of warranty with Intuit.

   More and more of my residents have computers and sometimes it would be convenient to e-mail them their rent statements. However, I cannot e-mail my statements. I get a non-sensical message when I click on “E-mail” in the Customer Statement window that “Printer is not activated, error code -20″ When I click away from that I get a window that says “Intuit Printers Library: Could not print to printer. Check you printer selection. Printing may have been canceled from another program.”

   Is there anyone connected with you folks who could advise me? If I call Intuit I am likely to have to pay a hefty consulting fee.

   Thank you.

   Linda Thompson
   610-626-1810
   lindat1203@veriznon.net

   Reply
   • Mike says:

     March 11, 2012 at 9:11 pm

     go to Google and search for “CUTE PDF software” download. it is free.
     you will simply print your monthly statements to CUTE PDF and email to tenants

     this method is free

     Mike Butler

     Reply
2. Robert says:

   March 9, 2012 at 11:12 pm

   I’m getting ready to upgrade to upgrade to QuickBooks 2012, does your software replaces my QuickBooks software? Do I still have to have QuickBooks in my computer? How is it that your software integrates with QuickBooks? Also do I have to always have two different accounts open or what ever income information that is added to the tenant file transfers to the Investor file, not sure how this works?

   Sorry for all the questions
   Robert

   Reply
   • Mike says:

     March 11, 2012 at 9:09 pm

     QUESTION:

     I’m getting ready to upgrade to upgrade to QuickBooks 2012, does your software replaces my QuickBooks software? Do I still have to have QuickBooks in my computer? How is it that your software integrates with QuickBooks? Also do I have to always have two different accounts open or what ever income information that is added to the tenant file transfers to the Investor file, not sure how this works?

     Sorry for all the questions
     Robert

     ANSWER From Mike:

     Great questions Robert!

     First of all Robert, you must remember QuickBooks Pro is “software” just like Microsoft Word and Excel.

     For example, odds are you have a boatload of Microsoft Word “documents.” As you know, you must have Microsoft Word to open any of these files.

     Think about accountants, CPAs, and accounting firms doing taxes and more. Their clients, including me and you, simply can email our “QuickBooks Company Files” to them. They MUST have QuickBooks Pro software to open each company file.

     I hope this helps on that question Robert.

     Your 2nd question:
     Yes, You must have QuickBooks Pro installed on your computer. This is the only way it can work.

     Your next question:
     How is it that your software integrates with QuickBooks?
     ANSWERed above Robert

     Your final question:
     Also do I have to always have two different accounts open or what ever income information that is added to the tenant file transfers to the Investor file, not sure how this works
     ANSWERL nope Robert, you do not have to have two different accounts open. In fact, QuickBooks will not allow you to have 2 company files open unless you have two licenses. You can only open 1 company file at a time.

     Mike Butler

     :

     Reply