My Reports Don’t Look Right In QuickBooks Q&A

Posted on By Mike Butler

QUESTION from Sharon:

Hi Mike

I am the owner of your Investor Books PRO System software and have attended one of your seminars in KY a few years ago.  I did have a girl doing my books who is no longer helping me and I am STUCK!  I have a couple of questions that I can not seem to find the answer...

  1. How do I get an accurate report on what I actually took in on a property?  I can go to income by property report - and that's fine - but when I compare that to my the income detail report - the numbers don't match?  What I billed out isn't important - it is what I actually took in (by property) that I am looking for?
  2. Once I can get my hands on the real amount of money I took in for each property - how do I take that income and  put it into Investor books so that I can see what my real bottom line is - ie income vs expenses...

I would appreciate it if you could point me in the right direction....

Thank you
Sharon B.

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How Do I Get My QuickBooks Files Back When My Computer Crashes?

Posted on By wizard

QUESTION from Richard:


Hi Mike,

Happy New Year.  I hope you are doing better than I am at this time.  My wife’s computer crashed.  We received a new hard drive from Dell.  Now we must install all our programs and retrieve our backup data.  We thought it would be easy as we have our data backed up to an external drive and offsite with Carbonite but getting the programs reinstalled and set up properly is another matter.

Our IT support person will be installing our software tomorrow morning and we really need to get back in business at that time.  We really rely on Investor Books and Tenant Tracking and cannot afford to be without them any longer.

I have two CDs and hope they will get us back in business.  The jacket for the Investor Books CD says we need a key code and I am assuming that we probably need one for Tenant Tracking but we do not  have the original jacket. The only numbers I could locate are in the center of the CDs.  They are as follows:

                Investor Books     XXX     copyright date 2004
                Tenant Tracking   XXX     copyright date 2003

Are these the key codes?  If not what can I do?  Is someone available by phone or email for help if we run into install problems?  Is there any information you can give me that will help in the reinstall?

I know it is New Years eve and day but until this happened I did not realize how much we rely on your programs or how we survived before having them.

Thanks for your help,
Richard W.

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