In order to get everything up and running again, here is what I recommend.
Ronald, if you are like most investors including me, we are tightwads, especially on computers. Odds are your computer that crashed is probably pretty old. Instead of trying to repair an 8 Track Tape version of a computer, go ahead and invest in a new decent laptop. — if you can get the crashed computer to run, even for just a few minutes, open your QB software and immediately make a back up to a USB flash drive for BOTH Investor Books and Tenant Tracking company files. This will SAVE Your Day Ronald.
with your new laptop, you will need to install all of your software including QuickBooks PRO®. If you have been using QuickBooks Pro 2016 or older, go ahead and purchase QuickBooks PRO Desktop 2019. (I upgrade every 3 years in my business.
After installing QB PRO, go find your QuickBooks “BACK UP” file – your back up files will have .qbb at the end of the file name. (.qbw is on your QB company files)
Open your QuickBooks PRO and follow the instructions to “RESTORE” a QB company file. DO NOT Create a new company file.
After restoring your QB backup company file and you have it up and running, hover on the “FILE” tab in upper left corner and select Create Backup – I schedule my backups to automatically happen every time I log out of my QB company file for both Investor Books Pro and the Tenant Tracking files.
“But Mike, I do not have any backup files…. ugh”
ALWAYS, Always set up automated backups of your Investor Books and Tenant Tracking company files. Not only on your computer or external hard drive, but use an automated backup service like http://BlueRibbonBackUp.com to keep backups of ALL of Your Files in your computer and all external hard drives.
Ronald, do absolutely everything you can to find your QB files and backup company files. Otherwise, you will have to re-install your Investor Books and Tenant Tracking backup files. (follow the “restore” procedure) Remember Ronald, if this is your solution, you will be “starting over from scratch. You will have to enter your bank accounts, real estate owned, money borrowed, money loaned, your tenants and loan customers.